Property Maintenance
Fast, Simple, and Hassle-Free Repairs
Report a Maintenance Issue
At RA Flatt Residential Lettings, we want every tenant to feel safe, comfortable, and well looked after in their home. If something needs repairing or you’re experiencing a maintenance problem, please let us know as soon as possible so we can resolve it quickly.
Common maintenance issues
How you might be able to fix them yourself
How to Report an Issue
Use the form below to tell us what’s wrong. The more detail you provide, the quicker we can help.
We recommend including:
- A clear description of the problem
- Photos or videos showing the issue
- How long you’ve noticed the problem
- Whether it’s urgent or an emergency
General Maintenance
I have followed the above steps to rectify my maintenance issue to no avail and wish to report my maintenance issue.
Emergency Maintenance
If you have an emergency issue outside of office hours (Monday – Fri 9 am – 5 pm), please refer to the paperwork that you signed at the beginning of your tenancy, on the first page it will give you a mobile number to contact the emergency line, please text or leave a voicemail stating your issue if the line isn’t initially picked up, thank you.
Report Maintenance Issues Through the Street App
We use the Street app to make reporting and tracking maintenance issues quick and easy for all tenants.
With the app, you can:
- Report problems directly to us
- Upload photos of the issue
- Receive updates as your request is being handled
How to Get Started
- Download the app
- Create an account using the email address we already hold on our system.
- Set a password – your account will automatically link to your property.
That’s it — you’re ready to use the app.
TESTIMONIALS
What our clients say about RA Flatt Residential Lettings
At RA Flatt Residential Lettings, we pride ourselves on combining local expertise with a personal touch. But don’t just take our word for it, hear directly from the landlords, tenants, and partners who’ve experienced our service first-hand. Their stories reflect our commitment to clear communication, fast response times, and building long-term relationships based on trust.
RA FLATT Residential Letting Agents in Cheltenham
Over 20 years of experience
managing property in Cheltenham
RA Flatt Residential Lettings is a property management specialist, offering unparalleled service across Cheltenham, Gloucester, and Tewkesbury.
Whether you’re a landlord or a tenant, our tailored solutions make renting and property management stress-free. With a deep understanding of the local market and a commitment to personalised care, we’re here to ensure your property journey is smooth and successful.
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